Health Care Support Worker - NEW TO CARE (2024)

Wye Valley NHS Trust

The closing date is 17 June 2024

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Job summary

Health Care Support Worker - Permanent, Band 2 - With the Opportunity to Undertake an Apprenticeship

Do you want to make a difference to people's lives?

This is a fantastic opportunity for health care support workers to develop a career in the NHS as a Health Care Support Worker at Wye Valley NHS Trust.

We have a number of full time and part time opportunities available across the Trust to applicants without previous health care experience, who are wanting to develop a career in health care.

This is a great opportunity to gain new skills, experience and knowledge for those who may wish to pursue a future career in nursing.

HCSW Payrates:

  • Weekday Monday - Friday = £11.44 per hour
  • Nights/Saturday = £16.14 (includes additional unsocial hours payment)
  • Sunday/Bank Holiday = £20.94 (includes additional unsocial hours payment).

Wye Valley NHS Trust is also able to provide band 2 to band 3 career development and pay progression opportunities, subject to experience and competencies achieved.

To find out more about becoming a HCSW Click here

**SUCCESSFUL CANDIDATES INVITED TO INTERVIEW ON 27-06-2024**

Main duties of the job

As aHealth Care Support Worker, youwill be a hugely valuable support to our Nursing and Midwifery teams providing care to our patients. Every day will be different and you will work alongside the rest of the team carrying out a wide range of tasks and assisting with care to support the needs of the patients and their families.

Examples of what you may do as part of your role:

  • Washing and dressing patients
  • Serving meals and feeding patients
  • Helping patients to move around
  • Making beds
  • Talking to patients and their families
  • Monitoring patient condition

Skills and personal attributes needed:

  • Caring and kind
  • Cheerful and friendly
  • Keen to support patients with their personal needs including washing and toileting
  • Able to follow direct instructions
  • Happy to work in a team but also able to use own initiative
  • Have good listening and communication skills
  • Be well organised

Full time and part time positions are available, and we are open to discuss flexible working arrangements.This opportunity is available for candidates who have the right to work in the UK. Applications from underrepresented groups including LGBT+, Ethnic Minority or disabled people are particularly welcome.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT and the George Eliot Hospital NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.

Date posted

04 June 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Per Annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

229-COR-4208403

Job locations

Hereford

Stonebow Rd

Hereford,

HR1 2ER


Job description

Job responsibilities

To view detailed Job Description and Person Specification for this role, please see attached supporting documents.

Upon completion of the Apprenticeship you will be a fully trained Health Care Assistant, having completed either a Level 2 , (12 -18 months) Level 3 Apprenticeship( 18- 24 months), and be able to apply for further developmental roles across the Trust.

Job description

Job responsibilities

To view detailed Job Description and Person Specification for this role, please see attached supporting documents.

Upon completion of the Apprenticeship you will be a fully trained Health Care Assistant, having completed either a Level 2 , (12 -18 months) Level 3 Apprenticeship( 18- 24 months), and be able to apply for further developmental roles across the Trust.

Person Specification

Education and Qualifications

Desirable

  • Willingness to work towards Apprenticeship level 2/3 in Health & Social Care

Experience

Essential

  • Working with people

Desirable

  • Previous experience working in a care enviroment

Personal Attributes

Essential

  • Flexible and adaptable to a changing environment
  • Ability to work as part of a team as well as autonomously
  • Ability to work well under pressure
  • Effective and sensitive handling of difficult information

Other Factors

Essential

  • Able to meet moving and handling requirements of job with any aids or adaptions tat may be required

Skills Knowledge and Abilities

Essential

  • Knowledge of personal care and related procedures
  • Ability to communicate effectively in English, verbally and in writing

Desirable

  • Demonstrate knowledge of roles and responsibilities within clinical setting
  • Keyboard skills
Person Specification

Education and Qualifications

Desirable

  • Willingness to work towards Apprenticeship level 2/3 in Health & Social Care

Experience

Essential

  • Working with people

Desirable

  • Previous experience working in a care enviroment

Personal Attributes

Essential

  • Flexible and adaptable to a changing environment
  • Ability to work as part of a team as well as autonomously
  • Ability to work well under pressure
  • Effective and sensitive handling of difficult information

Other Factors

Essential

  • Able to meet moving and handling requirements of job with any aids or adaptions tat may be required

Skills Knowledge and Abilities

Essential

  • Knowledge of personal care and related procedures
  • Ability to communicate effectively in English, verbally and in writing

Desirable

  • Demonstrate knowledge of roles and responsibilities within clinical setting
  • Keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wye Valley NHS Trust

Address

Hereford

Stonebow Rd

Hereford,

HR1 2ER


Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Health Care Support Worker - NEW TO CARE (1)

Health Care Support Worker - NEW TO CARE (2)

Health Care Support Worker - NEW TO CARE (3)

Health Care Support Worker - NEW TO CARE (4)

Health Care Support Worker - NEW TO CARE (5)

Employer details

Employer name

Wye Valley NHS Trust

Address

Hereford

Stonebow Rd

Hereford,

HR1 2ER


Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Health Care Support Worker - NEW TO CARE (6)

Health Care Support Worker - NEW TO CARE (7)

Health Care Support Worker - NEW TO CARE (8)

Health Care Support Worker - NEW TO CARE (9)

Health Care Support Worker - NEW TO CARE (10)

For questions about the job, contact:

Recruitment and Retention Manager

Charlene Abberley

charlene.abberley@wvt.nhs.uk

01432805853

Health Care Support Worker - NEW TO CARE (11)

Date posted

04 June 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Per Annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

229-COR-4208403

Job locations

Hereford

Stonebow Rd

Hereford,

HR1 2ER


Supporting documents

Privacy notice

Wye Valley NHS Trust's privacy notice (opens in a new tab)

Health Care Support Worker - NEW TO CARE (2024)

FAQs

How to answer care support worker interview questions? ›

Example answer:

Through my experience to date, I have been able to build positive relationships with clients and their families, which helps solidify trust. I have a strong work ethic and am committed to delivering high-quality care in a timely and efficient manner.

How to answer tell me about yourself as a support worker? ›

Sample Answer:

My empathy towards patients makes a significant difference in their well-being. I always keep an open line of communication to understand their needs better. I'm also experienced in administering medications and am trained in CPR, EMR software, and safeguarding policies."

What makes you a good care worker answer? ›

Sample Answer:

I have excellent interpersonal skills and am extremely patient and resilient – these skills have helped me tremendously with the emotional aspects of the job. In addition, I am proficient in administering medications and am well-versed in safety protocols and guidelines."

How to answer health care interview questions? ›

The “Tell me about yourself” question often initiates interviews and sets the tone for further discussions. When answering healthcare interview questions, remember to focus on relevant professional experiences, educational background, and personal qualities that align with the demands of a healthcare job.

What makes you stand out as a support worker? ›

Confidence is key. Showing the interviewer your confident demonstrates you believe in yourself and your skills as a support worker. Confidence can help you to stand out and feel calmer during your interview.

How do you introduce yourself in a care interview? ›

Tell me about yourself and why you want to become a Care Assistant? SUGGESTED ANSWER: “I am a hard-working, reliable, trustworthy and caring person who is looking for stable and consistent employment with a care organization who has a positive reputation within the industry.

Why should we hire you as a support worker? ›

Your answer should show your genuine interest in the role. Sample answer: “I applied for the position of a Support Worker as I want to help people. I have always had a passion for this kind of work. Seeing the people, I support smile makes me know I have made a positive difference.

Why should we hire you? ›

A: When answering, focus on your relevant skills, experience, and achievements that make you the best fit for the role.You should hire me because I am a hard worker who wants to help your company succeed. I have the skills and experience needed for the job, and I am eager to learn and grow with your team .

What are five qualities you think a support worker needs to have? ›

  • Strong communication. Strong communication is a key skill support workers should possess and continue to develop during their careers. ...
  • Adaptability. Good support workers come to expect the unexpected. ...
  • Resilience. ...
  • Emotional intelligence. ...
  • Time management. ...
  • Confidence.
Aug 4, 2023

What is your greatest skill as a care worker? ›

Here are the 5 skills and qualities needed to become an exceptional care worker:
  • 1) Patience. One of the most important qualities of a care worker is patience. ...
  • 2) Sense of humour. Laughter truly is the best medicine. ...
  • 3) Resilience. ...
  • 4) Empathy. ...
  • 5) Communication. ...
  • Cadog Homecare Ltd: Expert home care assistance.

What attracted you to this position? ›

Focus on the company

History - a popular angle when answering this question is to highlight your interest in the company due to its reputation, history or innovation within the industry. This shows you are involved in the company's growth, understand its current position and want to be part of that journey.

What's your biggest strength? ›

Here are the TOP 15 Strengths that will allow you to STANDOUT in your job interview.
  • 1) Ability to Multitask. ...
  • 2) Effectively Work In HIGHLY Pressurized Situations. ...
  • 3) Attention to Detail. ...
  • 4) Ability to COLLABORATE. ...
  • 5) Resourceful. ...
  • 6) Empathetic. ...
  • 7) Self Motivated. ...
  • 8) Take Initiative.
May 11, 2023

What is your strength's best answer in healthcare? ›

You can also discuss healthcare-related skills and qualities such as empathy and problem-solving. Sample answer: “One of my biggest strengths is my ability to empathize. This helps me to see different perspectives and arrive at solutions that are a win-win for everyone.

What are the key skills of a care support worker? ›

organisational skills. good listening and communication skills. the ability to understand and follow policies and procedures. good writing skills to fill in care and support plans.

How do you answer caregiver interview questions? ›

Question Overview: The caregiver candidate's answer should focus on the positive aspects of the job. The candidate should also demonstrate knowledge of the job duties and responsibilities. A good answer will also include a description of how the candidate's previous experience makes them a good fit for the position.

How do you nail a support worker interview? ›

If you're asked to 'tell me about yourself' in a support worker interview, keep your answer short and sweet – share a bit of personal information, detail on your support worker experience, why you do what you do, and what brought you to this particular role.

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