Mobile and online banking | U.S. Bank (2024)

Mobile and online banking | U.S. Bank (1)

Bank when and where you want.

With U.S. Bank mobile and online banking, convenient control of your money is always within reach.

Mobile and online banking | U.S. Bank (2)

Right here, right now

Need to deposit a check? Send money to a friend? Pay your bills on time? Explore additional account solutions? Our secure digital banking tools make managing your money fast and easy. In the U.S.Bank Mobile App or online, it's all at your fingertips – right here, right now.

Get the app Enroll in digital banking

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Yes, it’s secure.

We’ve got your back. We’re so confident in our mobile and online banking security measures, we put it in writing.

Learn about our Digital Security Coverage

Everyday banking made simple

Stay up to date.

View current balances and review transactions for your accounts atU.S. Bankand elsewhere, all in one place.

More about linking external accounts

View and store paperless documents.

Access e-statements, tax documents and letters & notices online or in the app.

More about paperless documents

Transfer funds.

Transfer instantly among your U.S.Bank accounts to or from accounts you hold elsewhere.1

More about transferring funds

Find locations.

Find the nearest U.S.Bank branch or ATM.

Find U.S. Bank locations

Stay informed.

Set up customized alerts2 to stay informed about account activity that’s important to you.

More about account alerts

Manage your data security.

Control who has access to your financial data.

More about account aggregation

Move money in and out with ease.

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Deposit checks anywhere, anytime.

With free mobile check deposit1 in the U.S.Bank Mobile App, depositing checks is as simple as point, click, done.

More about depositing checks

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Master monthly bills.

Manage and pay bills in one place with one secure password. Taking control is easier than you think with U.S. Bankbill pay.

More about paying bills

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Send, receive and request money.

Zelle® makes it easy to send,3 receive and request4 money with friends, family and others you trust – even eligible businesses.5

More about Zelle®

Monitor and manage cards and credit.

Manage credit and debit cards.

Securely activate and manage your cards with simple, do-it-yourself controls. It's fast, easy and secure – online or in the app.

More about card controls

Purchase without the plastic.

Use the app to easily add U.S. Bank credit and debit cards to your digital wallet for secure, convenient, contactless payments in stores and online.

More about digital wallets

Keep tabs on your credit score.

View your credit score for free anytime through TransUnion's CreditView Dashboard.6 Plus, get helpful tips on building and maintaining great credit.

More about your free credit score

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Let us show you how.

Whether you’re new to digital banking or just need help with a particular feature, we’ve got you covered. See our simple, visual tutorials to help you get more familiar banking on your mobile phone or computer. Want to try online banking or the mobile app commitment-free? Take a test spin with our simulator tools, no account or login necessary.

See step-by-step tutorials Demo the mobile app or online banking

Helpful digital banking education from FinancialIQ

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Stay on budget with a mobile banking app.

Learn how a good mobile app can help you track your spending, watch your balances and manage your budget.

Learn more

Mobile and online banking | U.S. Bank (9)

3 awkward situations Zelle® can help you avoid

Money matters can be uncomfortable – but with Zelle®, you can settle up with grace.

Learn more

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Pay bills online the right way.

Know your online options and choose the bill payment solution that works best for you.

Learn more

Frequently asked questions

Yes. Our online banking security uses advanced encryption and monitoring technology to ensure your money stays safe and secure. And to keep your personal information confidential, we have strict policies and procedures in place. Only you have access to your accounts with your username and password. We strongly suggest you do not share your username, password, PIN or account number with anyone. We’ll never request this type of information via email.

Our Digital Security Coverage is another way we protect you from fraud loss. Our mobile and online banking is so secure that we'll cover any losses due to unauthorized use of your account, provided you notify us in a timely fashion when you notice any suspicious activity.

For mobile and online account access, you’ll need to complete a one-time enrollment process. To get started, gather your U.S.Bank card or account number and PIN along with your Social Security number. If you don’t have a PIN or need a new one, please contact 24-Hour Banking at 800-USBANKS(872-2657).

If you’re enrolling in mobile and online banking to access your business accounts, you’ll need an ATM or debit card. You can apply for these at a branch and use your PIN to log in to mobile or online banking. Next, create a unique username and password to log in securely in the future. Just follow the instructions on the enrollment page.

You can change your password anytime. Select My Profile under Customer Service in the main menu at usbank.com, then look for Password in the Login Preferences section.

In the U.S.Bank Mobile App, open the main menu and tap your name at the top of the list. This will bring you to the My profile screen, where you can change your password.

If you forget your username, password or the answers to your security questions, use thelogin assistance tool. You’ll also find links to help with username and password retrieval in the Log In section at usbank.com.

In the U.S.Bank Mobile App, tap Login help on the login screen.

Most account information is updated in real time as transactions are processed throughout the day. Mobile and online banking offers you the most current balance and transaction information available.

To set upaccount alerts, log in to usbank.com and selectMy Alerts under Customer Service in the main menu. Open the Account Alerts tab and choose Add alerts at the right side of the page. Then you can select the account alerts that will best help you manage your accounts.

To set up account alerts in the U.S. Bank Mobile App, open the main menu and tap Notifications. Then, select Accounts to begin choosing the alerts you want.

These alerts will notify you, via email or text message,2of important account activity such as:

  • Low or negative checking account balances
  • Deposits or withdrawals
  • Online statement availability
  • Payments that are posted or due

You can delete, modify or change your alerts at any time.

Yes. Your U.S. Bank checking, savings, money market and U.S.Bancorp Investments brokerage accounts are eligible to send and receive external transfers.1For more information, visit our transfers page.

Currently, you can make external transfers only in online banking. This feature will be added to the U.S.Bank Mobile App soon.

Ready to get started?

Get the app
Enroll in mobile and online banking

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Footnote

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Disclosures

  1. Eligibility requirements and restrictions apply. Please see the Digital Services Agreementfor more information.

  2. For text alerts, standard messaging charges apply through your mobile carrier and message frequency depends on account settings. Please be advised that these alerts may not be sent immediately.

  3. Must have a bank account in the U.S. to use Zelle®. Terms and conditions apply.

  4. Requests for money with Zelle®, including split requests, sent to a U.S. mobile number require that the mobile number first be enrolled with Zelle®.

  5. U.S. checking or savings account required to use Zelle®. To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution’s online or mobile banking experience.

  6. Free credit score access, Alerts and Score Simulator through TransUnion’s CreditView Dashboard are available to U.S.Bank online and mobile banking customers only. Alerts require a TransUnion database match. It is possible that some enrolled members may not qualify for alert functionality. The free VantageScore® credit score from TransUnion® is for educational purposes only and is not used by U.S.Bank to make credit decisions.

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Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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Deposit products are offered by U.S. Bank National Association. Member FDIC.

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Mobile and online banking | U.S. Bank (2024)
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